THAT Concept Store Coupon Code And Discount Code (January 2026)

THAT Concept Store is under the umbrella of Majid Al Futtaim Group and is located in the Mall of the Emirates. It is a multi-brand homegrown concept that provides the latest art, fitness, grooming, and beauty products. This store provides its users with a hub of domestic as well as international brands. The online and offline store offers a curated collection of products across various categories, along with exclusive discounts with the use of the THAT Concept Store promo code.

Are there any working THAT Concept Store UAE coupon codes for January?

Yes, the THAT Concept Store coupon code: HELLO15 is currently working, which helps you get a flat 15% off on your orders. This discount is only available for new users. You can also check out the code EXTRA10 to enjoy an additional 10% off on your orders

Is there any upcoming sale at THAT Concept Store? 

THAT Concept Store offers year-round sales that help you save more on your shopping.

• Black Friday Sale (November 2025): Get up to 60% off on a wide selection of products. The top categories to watch out for are the THAT Concept Store clothing collection for women.

• Ramadan Sale (March - April 2026): Every year during the Ramadan season, the online as well as offline stores provide a mixture of tradition with modern flair, along with offers that reach up to 50% on Abayas, Kaftans, Eid dresses, shoes, and jewellery.

What is the shipping policy at THAT Concept Store?

All orders placed online by 6 PM in the Dubai region will be delivered the same day. Orders placed after 6 PM will take 1 business day to get delivered. For other GCC countries, the order can take up to 3-5 business days to get shipped.  

For the UAE, free shipping is available for all orders above AED 300, but a minimal fee of AED 25 is applied to orders below it. For the GCC countries, a fee of AED 100 is applied to all orders. 

What are the payment methods available at THAT Concept Store?

THAT Concept Store has various payment methods that are end-to-end encrypted with the user and the company, which makes it safe and secure. 

• Apple Pay

• Cash on Delivery 

• Credit and Debit Cards

• Click and collect, where you can order online and collect the product from nearby stores.

• Buy Now Pay Later instalment plan through Tabby and Tamara. 

What is the return and refund policy at THAT Concept Store?

• THAT Concept Store allows products to be exchanged within 30 days or returned within 15 days for full-priced items. 

• Returned items must be unused, unaltered, and in good condition.

• Items must be in their original packaging and with all brand and product labels still attached.

• Swimwear must have the original hygiene liner attached.

• Authenticity and warranty cards should also be returned.

• The return must be accompanied by the original Order Confirmation.

• Exchange can only be with an item of equal or higher value than the original item.

• The following items cannot be returned:

• Art pieces

• Beauty and grooming items (including skincare, fragrance, make-up, and haircare)

• Innerwear

• Jewellery

• Credit/Debit card payments will be refunded to the card used for the purchase.

Are there any delivery charges levied on my orders at THAT Concept Store?

There are no delivery charges on orders above AED 300. However, a standard delivery charge ranges from AED 25 is applied to orders below it, depending on your location and delivery speed. For the GCC countries, a fee of AED 100 is applied to all orders.

How can I contact the THAT Concept Store customer service?

THAT Concept Store UAE offer seamless and efficient service through their online website. You can connect with them from 10:00 AM to 10:00 PM. 

Phone: 800-That(800-8428)

Email: Customer_Care@Thatconceptstore.Com

Are there any discount codes available on similar stores?

Similar fashion and home essential stores are offering huge discounts, such as American Eagle coupon codes and 6th Street discount codes.

How to use THAT Concept Store Coupon Codes?

Follow the instructions to use the THAT Concept Store coupon code: 

• Visit the website, pick your desired products, and add them to your cart. 

• During checkout, paste the code in the "apply coupon" box to enjoy an extra 15% off. 

• Enter your address, payment details, and delivery preference, then click "place order" to seal the deal.

Saving Tips and Tricks at THAT Concept Store

• Unlock flat 15% off on your first online order when you sign up or create a THAT Concept Store account: 

1. The discount is valid on full-price items only, excluding fine jewellery and select brands. 

2. This offer cannot be used in conjunction with any other offer or promotion. 

3. Enter ‘HELLO15’ at checkout to avail this discount. 

4. This is applicable for one use per person.

• SHARE Reward is a reward program that provides flexibility to earn 10 points for every AED 100 spent online on THAT Concept Store, and you can claim these points for further purchases. 

• Subscribing to the email and newsletter will help you get exclusive discounts, advanced updates about upcoming sales,  a new arrival list beforehand, and styling tips. and other perks.

• If an item becomes unavailable after the order is placed, you will be notified, and you will receive a full refund to your original payment method.

• Avail the ‘Buy Now, Pay Later’ option to pay for your orders in instalments. 

• Select the ‘Click and Collect’ option to save on delivery charges.

• Avail gifts on certain purchases at THAT Concept Store. 

Top THAT Concept Store Deals